![]() ![]() ![]() While performing the duties of this job, the employee is regularly required to stand walk use hands to finger, handle, or feel objects, tools, or controls and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs.Ībility to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to speak effectively before groups of customers or employees of organization.Ībility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to write routine reports and correspondence. High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience.Ībility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Responsible for performing competitive checks nightly to other hotels in area.Įducates competitors on using Extended Stay as an option for overflow guests. Involves cross training into the housekeeping and laundry areas so that assistance can be given as needed. Offers Guest assistance when needed whenever possible.Ĭomplies with all safety and security policies in accordance with Extended Stay standards. Respond to all guest requests and follow through to assure satisfactory outcome and compliance. Maintain and organize work area and clean model, lobby and Front Desk area daily. Responsible for thorough understanding and effective performance of property management system. Shift reports and performs audit functions if assigned. Handles collection efforts of all in house balances and notifies management of potential liabilities.īalances all cash, check, credit card and city ledger accounts through verification. Processes guest reservations, registrations, payments, and departures. Probes to uncover as much information from guests as possible to assist in the gathering of potential sales leads, as well as understanding/defining market segmentation and company information. Responsible for conducting courtesy calls within 20 minutes after guest check-in. Sells the value of Extended Stay to all inquiries (via telephone and in person) and strives to convert them into reservations and occupied rooms. ![]() Include the following: Other duties may be assignedĭemonstrates and promotes a strong commitment to providing the best possible experience for our guests and employees. Coordinates front office activities to assure that guest service standards are consistently met and optimum number of rooms are occupied. Responsible for capturing sales through reservations and sales inquiries. LOCATION: 4693 Salisbury Rd.Jacksonville, F元2256Īssures highest possible level of guest satisfaction. ![]()
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